Air India – Labor Fragmentation and Frequent Strikes

 Air India – Labor Fragmentation and Frequent Strikes

Air India presents a complex case of industrial relations, marked by frequent strikes, multiple trade unions, and unresolved grievances over wage structures and promotion policies—especially post its merger with Indian Airlines. The multiplicity of unions—including pilots’, engineers’, and cabin crew associations—has fragmented representation and complicated collective bargaining.

The airline has been plagued with industrial disputes stemming from pay parity, work conditions, and operational restructuring, often leading to strikes and delays. The management has been accused of bypassing proper union negotiations and violating principles of natural justice under employment law. Disputes often land at the labour court or industrial tribunal, straining institutional capacities.

Many of these disputes involve demands for regularization of temporary staff, pay revision arrears, and working hour regulations—issues governed under the Industrial Disputes Act and relevant civil aviation standing orders. The lack of timely conciliation and arbitration by authorities has exacerbated tensions.

The company’s industrial relations machinery lacks a unified grievance redressal system. Disciplinary actions often attract charges of unfair labor practices, a violation under the Fifth Schedule of the Industrial Disputes Act. Additionally, public sector norms and government control hinder flexible HR policies that private airlines enjoy.

Air India’s case demonstrates the challenges of collective bargaining in complex, bureaucratic setups and the urgent need for industrial relations reform in India’s public sector enterprises.